We’re making some improvements to how researchers interact with their project.

First on the list is an improved online sample submission form. We’ve clarified the steps and process and put the form online for easier entry on the researcher end.

Next, we’ve updated our project tracker with even more goodness. In addition to the always available online tracker, we’ve now added automated emails. These emails will alert you to the progress of your project. It’s still hooked in to our backend-system so you’ll get updates as soon as they happen.

We’re constantly improving how we work with our customers to make it as easy as possible for researchers to get on with discovery. It’s why we built ActiveSite and why our clients consistently work with us again.

Have any suggestions about other improvements? Get in touch!